Refund Policy

Balance you add to your account is not refundable. It is not returned to your payment method, not transferred, and not converted to cash. It is spent on advertising with Evict — daily placement charges, placement fees and displacement charges.

Add what you intend to spend. If you are unsure how much that is, start at the minimum — you can top up again at any time, and there is no fee on any action once the balance is there.

Balance is consumed continuously. You are charged every second your ad runs, and placement is delivered the moment it starts — your ad is on a public board being seen and clicked. There is no undelivered portion to return.

Advertising credit issued when your position is displaced is not money you paid us, and was never refundable, because it was never a payment you made — it is credit we issue toward future placement.

If we remove your listing for a reason that is not a breach of our Acceptable Listings policy, we release your plots and credit your account with the balance attributable to them, so you can use it elsewhere on the board.

If we remove a listing for breach, no credit is issued.

Nothing here removes rights you have under the consumer law of your country, which may in some cases require a refund regardless of this policy.

Payments are processed by Dodo Payments as Merchant of Record. Dodo is the seller of record for your transaction and applies its own policies, which may in some circumstances result in a refund we do not control.

If you were charged in error, charged twice, or the balance did not arrive, contact us and we will fix it. A failure on our side is not covered by this policy — that is a mistake, not a refund.